Why Attend?
Technology Services World conferences provide services professionals the opportunity to learn, engage, and share strategies, best practices, and solutions with their peers. Many companies look to the conference to provide professional development for their up-and-coming managers and leaders, while others look at the conference as an opportunity for their leaders to gain key industry insights as well as ideas for refinement of strategies and plans. At no other venue worldwide is this possible.
Our conferences are also among the top three reasons companies join TSIA.
World-Class Keynotes
Each conference features world-class keynote presentations, providing attendees with an in-depth view of the key service strategies for success used by industry leaders. Past keynoters include top service leaders from Alcatel-Lucent, BMC Software, CA, Dell, Ericsson, HP, IBM, NCR, Oracle, Philips Healthcare, SAP, and Xerox, as well as noted authors and industry experts such as Jeff Howe, Tom Kelley, Geoffrey Moore, Robert Reich, and Frederick Reicheld. In addition, the keynote presentations provide the latest research from the industry that helps its members lead their organizations.
Breakout Sessions
Breakout sessions are the highlight for many of the attendees. The sessions have specific service-discipline focus and feature strategies, tactics, and case studies that give participants both high-level perspectives as well as tactics to deploy in their businesses. Presentations are given by Association members and are posted on the TSW Web site after the conference.
Exposition Hall
Each conference includes an exhibition hall where attendees have the opportunity to meet with the leading service solution providers. The service solution providers showcase the latest technologies and service methodologies in a tradeshow environment. This gives attendees a single marketplace to visit that is focused specifically on their needs.
Team Development and Meetings
Companies that send four or more people to the event can purchase registrations at a discount if they register at the same time.
A key offering from the Association is the team “wrap-around” meeting. If your team wishes to hold a meeting at the conference hotel immediately before or immediately after the conference, we can assist your company in securing a meeting facility, refreshments, and other necessities. Many organizations take advantage of this option, as teams are often spread worldwide and the conference gives them the opportunity to meet face-to-face, develop and execute a conference coverage strategy, and immediately use learnings from the conference in business planning and the development of tactical plans.
Networking
The conference also provides an opportunity to network with service leaders and peers from across the industry. In no other setting can attendees more easily meet other service professionals doing similar work within other companies or meet leaders from the industry’s top companies. Many relationships established at our conferences are professional relationships for a lifetime.
Entertainment and Location
The Association looks to retain conference sites where attendees will have the opportunity to leave the conference hotel and explore the city, restaurants, and nightlife. This affords attendees a variety of choices for networking dinners, special interest group parties, and more.
